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These pages give a broad background to business continuity and disaster recovery to demonstrate that disasters happen every day, that some can be avoided, and to give you some ideas as to what to do if you are unfortunate enough to be affected by one.

Surviving a disaster is all about being able to manage change effectively. It requires:

• A clear understanding of which processes are critical to keeping your business running
• An appropriately resilient infrastructure
• Robust change management procedures
• The means to control access to your critical equipment and environment
• The ability to monitor the systems and environment
• Plans and resources to cope with the unexpected

The best advice is to be prepared; that is what business continuity planning is all about, and it is not just the province of large companies. Increasingly, the need for large companies to assure their supply chain means that they are more likely to buy from companies that have workable business continuity plans in place and it is this trend, reinforced by the new BS 25999 Standard, that will drive the need for business continuity into organisations of all sizes.

The bottom line is, if you do not have a business continuity plan you are unlikely to survive a disaster, and your key customers are more likely to find suppliers who are prepared for the unexpected.